Privacy Policy
Effective date: April 26, 2026
This Privacy Policy explains how ThaiKeto ("we," "us," or "our") collects, uses, stores, and shares information when you use our mobile app and related website.
1. Data We Collect
Depending on your use of ThaiKeto, we may collect:
- Account data: email address, sign-in identifiers, and basic profile fields when you create or use an account.
- Usage data: app interactions, feature usage, session events, and diagnostic logs.
- User-entered wellness data: food entries, macro-related logs, fasting timer usage, notes, and related self-reported information you submit.
2. How We Use Data
We use collected data to:
- Provide and operate ThaiKeto core features.
- Personalize your app experience and save your progress.
- Improve product quality, reliability, and performance.
- Detect, prevent, and resolve technical issues and abuse.
- Communicate essential service messages and support responses.
3. Third-Party Services
ThaiKeto uses third-party service providers for app operation and analytics, including:
- Firebase (authentication, database, hosting-related infrastructure).
- Firebase Crashlytics (crash and stability reporting).
- RevenueCat (planned future use) for subscription and entitlement management if premium features are introduced.
These providers process data under their own privacy terms and security practices.
4. Data Retention and Deletion Requests
We retain personal data only as long as needed for service delivery, legal obligations, dispute resolution, and legitimate business purposes.
You may request deletion of your account and associated personal data by contacting us at support@thaiketo.com.au. We may retain limited records when required by law or for lawful operational purposes.
5. Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
ThaiKeto is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us and we will take appropriate action.
7. Policy Updates
We may update this Privacy Policy periodically. We will post the revised version on this page and update the effective date.
8. Contact
For privacy questions or deletion requests, contact: support@thaiketo.com.au.